JUTC News Release

JUTC Launches Customer Portal for Charters and Sub-Franchise License



We are thrilled to announce the launch of the JUTC Customer Portal, an online platform that will vastly enhance service delivery to customers by improving public access and ease of business transactions. Through the portal, customers are able to book charters, apply for sub-franchise licenses, and pay the relevant fees/charges, all from the comfort of their own home. The platform is expected to advance the efficiency with which the JUTC serves its clientele.

Managing Director of the JUTC Paul Abrahams, says the portal is part of the company’s thrust to enhance customer experience and provide greater convenience to customers. “We are constantly seeking ways to meet the changing needs of our clients, and we believe that the launch of the portal is a significant step in that direction.”

Corporate Communications Manager of the JUTC Cecil Thoms, commenting on the use of technology stated, “This online portal was developed in a bid to keep apace of global service delivery and e-commerce trends. It is testament of our commitment to deliver quality client services. The Portal, we believe, will positively transform the way customers engage our services.”

The JUTC Customer Portal is now live and can be accessed via our website at www.jutc.gov.jm. We are confident that users will find the portal user-friendly, easy to navigate, and convenient in accessing the services they require.

We urge all our existing and potential clients to take advantage of this new platform and to provide us with any feedback they may have.

We remain committed to providing customer oriented and modern services to the public transit sector.