Spanish Town, St. Catherine – The Jamaica Urban Transit Company Limited (JUTC) is pleased to announce the introduction of a new bus route, Route #9, effective March 24, 2025. This new route will provide a reliable and convenient transportation option for commuters traveling between Naggo Head and Spanish Town.

 

Route Details: 

• Route Number: 9
• Route Name: Naggo Head to Spanish Town

 

Fare Structure: 

• Adults: $50.00 (SmartFare Card) | $100.00 (Cash)
• Concession 1 (Seniors): $25.00
• Concession 2 (Children, Students, Disabled): $20.00

 

Departure Schedule: 

Naggo Head (Depart): 5:45am, 7:03am, 8:21am, 9:39am, 10:57am, 12:15pm, 2:00pm, 3:18pm, 4:36pm, 5:54pm, 7:12pm and 8:32pm 

Spanish Town (Depart): 6:24am, 7:42am, 9:00am, 10:18am, 11:36am, 12:54pm, 2:39pm, 3:57pm, 5:15pm, 6:33pm, 7:52pm, 9:12pm

 

Shantole Thompson, Corporate and Communications Manager at JUTC, stated, “We are excited to introduce Route #9 as part of our commitment to improving transportation for our customers. This route will provide a seamless and affordable travel option between Naggo Head and Spanish Town.”

This new route is part of JUTC’s ongoing efforts to enhance public transportation by increasing connectivity and convenience for commuters.

 

Contact Information

Shantole Thompson

Corporate Communications Manager Email: [email protected] Telephone: 876-866-7294

JUTC introduces new premium route 311 connecting Catherine Estates to Cross Roads

Spanish Town, St. Catherine – The Jamaica Urban Transit Company Limited (JUTC) and the University and Allied Workers’ Union (UAWU), representing the drivers who took strike action today, have reached an agreement at the Ministry of Labour and Social Security (MOLSS), leading to an immediate resolution of the industrial action. As a result, normal work operations will resume at 5:00 PM today.

JUTC remains committed to open dialogue and constructive discussions regarding the concerns raised. In this regard, a follow-up meeting has been scheduled with the Ministry of Labour and Social Security on March 7, 2025, to further address outstanding matters.

“We are pleased to have reached an amicable resolution that allows us to resume normal operations for the benefit of the commuting public. JUTC values our employees and remains committed to addressing their concerns fairly and transparently,” said Shantole Thompson, Corporate and Communications Manager of JUTC.

We appreciate the patience and understanding of the commuting public and regret any inconvenience caused during this period of disruption. JUTC remains steadfast in its commitment to providing safe and efficient public transportation for all Jamaicans.

Contact Information

Shantole Thompson

Corporate Communications Manager

Email: [email protected]

Telephone: 876-866-7294

Spanish Town, St. Catherine – The Jamaica Urban Transit Company Limited (JUTC) is advising the public that drivers at the Rockfort, Portmore and Spanish Town Depots, represented by the University and Allied Workers Union (UAWU), have withdrawn their services effective 4:00 a.m. today, February 18, 2025.

This action is in response to an incident involving two employees from the Union of Clerical and Supervisory Employees bargaining group, which is currently under investigation. The JUTC management has taken preliminary steps to address the matter, including the temporary reassignment of the involved employees while maintaining their employment benefits. These measures were communicated to all relevant parties, with assurances that appropriate action will be taken upon the conclusion of the investigation.

While we acknowledge the concerns raised, we believe the industrial action is unnecessary, as the matter is being handled with due process. The demand for immediate termination of employees without a full investigation is not a course of action the company can take.

The withdrawal of service will result in disruptions on several routes. The JUTC is implementing contingency measures to minimize the impact on commuters, and further updates will be provided as the situation develops.

We urge the drivers to resume their duties and allow the process to unfold in a fair and just manner. The company is actively engaging with union representatives to reach a resolution and restore normal operations as soon as possible.

We crave the public’s patience and understanding as we work towards resolving this matter.

Contact Information

Shantole Thompson

Corporate Communications Manager

Email: [email protected]

Telephone: 876-866-7294

Spanish Town, St. Catherine – The Jamaica Urban Transit Company Limited (JUTC) understands the frustration some of our valued commuters have experienced since the soft launch of the SmartFare card system. Our team is committed to fixing these issues and making your travel experience smoother and more convenient in the shortest possible time.

The transition from the Smarter Cards to the new SmartFare Cards is a major system upgrade designed to enhance efficiency for our commuters. As with any major upgrade, we acknowledge that there are adjustments to be made, and the team is actively working to improve your experience.

We know how important it is for you to check your card balance easily. For this reason, we designed the following solutions:

1. Kiosks at All Ticket Offices – You will soon be able to check your SmartFare balance quickly and easily at kiosks installed at the JUTC ticket offices.

2. SmartFare Mobile App – A mobile app is on the way! This will allow you to check your balance anytime, anywhere, right from your phone.
   
   
3. Balance Check at Top-Up Locations – When you visit any authorized SmartFare top-up merchant, you will be able to check your balance before adding funds.

Our mandate is to provide seamless transportation from one point to the next, ensuring that no passenger is ever left behind. With the account-based SmartFare card, you can still board the bus even if your balance is low. The system will record the fare, and once you top up, the amount will be deducted automatically.

JUTC is committed to continuously improve the SmartFare system, to ensure a better customer experience. We will provide updates to keep you informed of these improvements as we work diligently to refine the system.

Contact Information

Shantole Thompson

Corporate Communications Manager

Email: [email protected]

Telephone: 876-866-7294